When you use the JBL soundbar for a long time, you may face issues like the soundbar not turning on, distorted audio, and so on. You can sometimes perform troubleshooting methods like firmware updates and power cycles. If those methods fail, factory reset is the only option to fix your JBL soundbar that is not working.
You can hard reset your JBL soundbar by pressing the combination of buttons. However, the buttons that you use to reset the soundbar will vary for different models of JBL soundbars which will be discussed further in this guide.
How to Soft Reset your JBL Soundbar
Soft resetting your soundbar will keep all your data safe and help you solve some of the technical issues.
1. Turn off your JBL soundbar and remove the cable from the power source.
2. After a few seconds, plug the cable back.
3. Turn it on by pressing and holding the power button.
If your issue is not resolved by rebooting your soundbar, you can initiate the factory reset.
How to Factory Reset JBL Soundbar
Performing a hard reset on your JBL soundbar will erase all your data. However, it is the best way to fix any kind of errors on your soundbar. You can factory reset your JBL soundbar without using a remote control. Just use the buttons on the soundbar to perform a factory reset.
JBL Bar 5.1, 3.1, & 2.1 Soundbar
1. Plug in the JBL soundbar to the power cable.
2. Press the Power button once to turn on the JBL soundbar.
3. After that, press the Volume Down, Volume Up, and the Source button simultaneously for 10 seconds.
4. Now, a RESET message will display on the JBL soundbar to indicate a successful reset.
Finally, your JBL Bar 5.1, 3.1, or 2.1 will be reset to its factory settings.
JBL Bar 9.1 Soundbar
1. Insert the power cable into the wall outlet and turn on your JBL 9.1 soundbar.
2. Once turned on, press the Source and Power button together for a few seconds.
3. Release the buttons once you see the RESET message.
4. After a successful reset, your JBL soundbar displays a LOAD message, and the soundbar is ready to pair with your TV or smartphone.
JBL Cinema SB Soundbars
Unlike the other JBL soundbar models, resetting the JBL Cinema will vary according to the model that you’re using. After connecting the soundbar to the power source, turn it on and follow the instructions in the table below to reset your JBL soundbar. Also, make sure to check the LED lights to ensure the soundbar has been reset successfully.
JBL CINEMA SBMODELS | RESETTING PROCEDURE | LED COLOR INDICATORS |
---|---|---|
JBL Cinema SB110 | Press and hold the Volume Up and Source buttons | The LED flashes and displays RESET |
JBL Cinema SB (560, 580, 370, 270, 120, 150, 160, 550, 590, 190) | Press the Source and Power buttons together | The red LED turns blue, and a white light flashes |
JBL Cinema SB170 | Hold the Power and Input buttons together for 10 seconds | A series of white and orange lights will blink |
JBL Cinema SB200 | Press and hold the Surround button | The LED flashes orange |
JBL Cinema SB (250, 300, 350) and JBL Cinema UB4100 | Hold the Volume Down and Surround button simultaneously | A white light will flash to indicate the reset |
JBL Cinema SB400 | Hold down the Volume Up/Down and Surround buttons for 5 – 7 seconds | Flashes white LED on the soundbar’s display |
Contact JBL Customer Support
If your issue is not resolved even after resetting your JBL soundbar by using the above methods, then you have to contact JBL’s customer support. They will guide you with the troubleshooting process or they will take the soundbar with them for fixing.
Frequently Asked Questions
The flashing of the orange light on the JBL soundbar indicates that the soundbar is not connected to any devices.
After a successful reset, you can use audio cables like HDMI, optical, and AUX cables to connect the JBL soundbar to your TV. Additionally, you can also use the Bluetooth feature to pair the JBL soundbar to your TV wirelessly.